CUSTOMER SERVICE

Voted # 1 year after year on overall customer satisfaction.

QUALITY CONTROL

Our quality of deliverables to our clients is guaranteed.

PRICING

We strive to offer the lowest pricing without compromising quality.

KNOWLEDGE

Our team is comprised of the most knowledgeable professionals in the industry.

James Elam

Owner/CEO digATX & Pro-Lit

James Elam is the Owner and CEO for both digATX and Pro-Lit and has been a service provider in the legal field since 2001. His greatest satisfactions in business are helping create the culture of 100% client satisfaction within his organizations and assisting firms win cases for their clients. In his spare time, James enjoys spending his time with his wife Brooke and his pup Cash. He also likes riding motorcycles throughout our beautiful United States.

P: 512.484.7465
Email:  james@digatx.com

Paul Pantoja

Co-Owner/General Manager – Pro-Lit

Paul Pantoja is a co- owner of Pro-Lit and serves as the General Manager. He brings over twenty years of litigation support experience and knowledge to the organization . Establishing a culture of integrity and efficiency has been the philosophy he has used to create the company’s work environment and its relationship standards with our clients. Paul was born and raised in Arizona and spends any spare time available landscaping, listening to music or relaxing with his three dogs.

P: 512.960.4522
Email: paul@pro-lit.com

Erin Ritter

Director Of Business Development

Erin Ritter has decades of experience in business administration, marketing, sales and event planning. Her diverse career led her to the legal industry in 2012, where she has flourished by cultivating new business relationships and providing her clients with individualized service. She is dedicated to her clients, focusing on the customer service experience from beginning to end. When not working, Erin enjoys time with her husband and dogs or volunteering at one of several local charity organizations.

P: 512.774.7124
Email: erin@pro-lit.com

Pearce Warnock

Customer Service Specialist

Originally from Fort Worth, Texas, Pearce Warnock is a digATX and Pro-Lit Account Executive. With more than four years in the customer service industry, Pearce is passionate about making his clients happy and fostering relationships that last longer than just a transaction. Pearce graduated from Texas A&M University with a Bachelors in Business Administration, and in his spare time enjoys gigging around Austin with his band.

P: 512.765.1311
Email: pearce@pro-Lit.com

Adrian Ontiveros

Senior Case Manager

Adrian Ontiveros is our well trained and efficient case manager. Alleviating the process of obtaining each document for each client. His varied experience customer service skills culminated him in becoming one of our best associates.

Outside of his work life he is a young energetic motorcycle lover who enjoys the smiles and laughter of his children and grandchild while every once in a while taking a ride on two wheels.

P: 512.317.0765
Email: adrian@pro-Lit.com